Compliments and Complaints

YOUR NTI EXPERIENCE IS IMPORTANT TO US

Whether your experience is positive or negative, your feedback is critical to ensuring we deliver outstanding service to all NTI customers. Share your service, claims or overall NTI satisfaction below. Remember, honesty is the best policy.  

Share your experience

If you have a complaint about your NTI claim experience, please read our dispute process to understand your rights and our responsibility. 

If you wish to contact NTI about your compliment or complaint please call us on 1300 308 080.